TERMS OF SERVICE
UPDATED: 25/03/24
By requesting a commission, you confirm you are at least 18 years of age and have your own PayPal account or permission to use one.
Any questions are encouraged!
1. General
2. Payment & Refunds
3. Edits & Revisions
4. Image Rights
5. Deadlines & Updates
1. GENERAL
a. By transferring payment it is understood that the Client agrees to these terms of service.
b. These Terms of Service are relevant to non-commercial projects. They are subject to revising, editing, additions and subtractions without notice. If interested in a commission, the Client should be sure they are up to date with this ToS at the time of ordering.
c. The Artist retains the right to make exceptions/refusals at their own discretion.
2. PAYMENT & REFUNDS
a. Work will not start until payment has been received. The Client should not order a commission if they are unable to commit; eg, no character references, lack of funds, other money issues, etc
b. Clients get a full refund if:
• The Artist cancels the commission
• The Client cancels the commission before work is started
c. Clients get a partial refund (approximate to the work already complete) if:
• They wish to cancel the commission after work has begun.
d. No refunds are given for completed artwork.
e. The Artist reserves the right to cancel and to refund a commission at any given time for any reason, including rude or inappropriate/pushy behavior, harassment, the inability to communicate in effective English, or failure to communicate at all for an extended period of time.
f. Clients do not have permission to repost any WIPs/progress images of cancelled commissions in their galleries. They also do not have permission to pay someone to complete the image or to complete it themselves. The Artist retains all rights to WIPs of cancelled work and may recycle them as they wish.
3. EDITS & REVISIONS
a. Large revisions (changing the entire pose, etc) will not be made past the sketch stage. The sketch stage is the uncoloured draft of the custom piece that is approved by the Client.
b. Mistakes, serious diversions, or omissions from the agreed-upon character reference occurring by the fault of the Artist will be corrected by the Artist at any stage.
c. If a mistake is made because the reference image was not clear, the reference was outdated, or the relevant information was not provided, then the Artist is not at fault and any request to correct it may incur a fee.
d. If a mistake was made because the Client did not clearly state which elements/poses/etc they wanted before the image was completed, then the Artist is not at fault and any request to correct it may incur a fee. The Artists asks that commissioners keep this in mind if they have a specific idea they want drawn.
e. If edits are required, the Client must let the Artist know as soon as possible. Work files are deleted after they have gone unused, and the Artist bears no responsibility if the Client takes more than a week to inform the artist of any problems after the initial approval.
f. Minor adjustments can be made at no additional charge, however there will be a limit to such edits before a fee will be required.
4. IMAGE RIGHTS
a. The Artist retains the right to display any commissioned work on any personal gallery. The Client can request that their name be withheld and the commission marked as private if they wish. A Client can request that the commission not be posted at all, however this will incur a privacy fee.
b. The Artist retains all rights to any artwork produced, including concepts and sketches. This includes the rights to make prints and merchandise.
c. Neither the Client or any other persons may alter the artwork without permission.
d. Any characters depicted will remain under full ownership of their owners, but the copyright of the image itself belongs to the Artist.
e. The Client may ask for permission to repost the image to their own gallery, but it must be the smaller, watermarked file which will be provided by the Artist. If reposting, credit must be given. If the Client wishes to repost to a site which enables post sharing (Twitter/Bluesky/Tumblr), the artist can provide a link to their own tweet/post for the Client to share instead.
f. Clients can also use the commission for personal, non-commercial purposes such as icons/etc, so long as proper credit is given where appropriate.
g. In the case of originals, if the Client does not claim the original copy of their commission then the Artist retains the right to list them for public sale or otherwise.
5. DEADLINES AND UPDATES
a. The Artist aims to complete commissions within one month from starting. The Client will be informed of any delays specific to their work.
b. Any deadlines must be discussed while ordering. Deadlines brought up after payment cannot be guaranteed and the Artist has the right to refuse them.
c. The Artist aims to keep Clients up to date on their commission status whenever an update is available or any issues have arisen. The Client is free to inquire about updates, however please do not ask for updates several times a week.
The Client must read, understand and agree to all the above terms before entering into an agreement with the Artist. By sending payment, the Client agrees to the above terms. Violation of these terms will result in the Client being blacklisted and refused future commissions.
By requesting a commission, you confirm you are at least 18 years of age and have your own PayPal account or permission to use one.
Any questions are encouraged!
1. General
2. Payment & Refunds
3. Edits & Revisions
4. Image Rights
5. Deadlines & Updates
1. GENERAL
a. By transferring payment it is understood that the Client agrees to these terms of service.
b. These Terms of Service are relevant to non-commercial projects. They are subject to revising, editing, additions and subtractions without notice. If interested in a commission, the Client should be sure they are up to date with this ToS at the time of ordering.
c. The Artist retains the right to make exceptions/refusals at their own discretion.
2. PAYMENT & REFUNDS
a. Work will not start until payment has been received. The Client should not order a commission if they are unable to commit; eg, no character references, lack of funds, other money issues, etc
b. Clients get a full refund if:
• The Artist cancels the commission
• The Client cancels the commission before work is started
c. Clients get a partial refund (approximate to the work already complete) if:
• They wish to cancel the commission after work has begun.
d. No refunds are given for completed artwork.
e. The Artist reserves the right to cancel and to refund a commission at any given time for any reason, including rude or inappropriate/pushy behavior, harassment, the inability to communicate in effective English, or failure to communicate at all for an extended period of time.
f. Clients do not have permission to repost any WIPs/progress images of cancelled commissions in their galleries. They also do not have permission to pay someone to complete the image or to complete it themselves. The Artist retains all rights to WIPs of cancelled work and may recycle them as they wish.
3. EDITS & REVISIONS
a. Large revisions (changing the entire pose, etc) will not be made past the sketch stage. The sketch stage is the uncoloured draft of the custom piece that is approved by the Client.
b. Mistakes, serious diversions, or omissions from the agreed-upon character reference occurring by the fault of the Artist will be corrected by the Artist at any stage.
c. If a mistake is made because the reference image was not clear, the reference was outdated, or the relevant information was not provided, then the Artist is not at fault and any request to correct it may incur a fee.
d. If a mistake was made because the Client did not clearly state which elements/poses/etc they wanted before the image was completed, then the Artist is not at fault and any request to correct it may incur a fee. The Artists asks that commissioners keep this in mind if they have a specific idea they want drawn.
e. If edits are required, the Client must let the Artist know as soon as possible. Work files are deleted after they have gone unused, and the Artist bears no responsibility if the Client takes more than a week to inform the artist of any problems after the initial approval.
f. Minor adjustments can be made at no additional charge, however there will be a limit to such edits before a fee will be required.
4. IMAGE RIGHTS
a. The Artist retains the right to display any commissioned work on any personal gallery. The Client can request that their name be withheld and the commission marked as private if they wish. A Client can request that the commission not be posted at all, however this will incur a privacy fee.
b. The Artist retains all rights to any artwork produced, including concepts and sketches. This includes the rights to make prints and merchandise.
c. Neither the Client or any other persons may alter the artwork without permission.
d. Any characters depicted will remain under full ownership of their owners, but the copyright of the image itself belongs to the Artist.
e. The Client may ask for permission to repost the image to their own gallery, but it must be the smaller, watermarked file which will be provided by the Artist. If reposting, credit must be given. If the Client wishes to repost to a site which enables post sharing (Twitter/Bluesky/Tumblr), the artist can provide a link to their own tweet/post for the Client to share instead.
f. Clients can also use the commission for personal, non-commercial purposes such as icons/etc, so long as proper credit is given where appropriate.
g. In the case of originals, if the Client does not claim the original copy of their commission then the Artist retains the right to list them for public sale or otherwise.
5. DEADLINES AND UPDATES
a. The Artist aims to complete commissions within one month from starting. The Client will be informed of any delays specific to their work.
b. Any deadlines must be discussed while ordering. Deadlines brought up after payment cannot be guaranteed and the Artist has the right to refuse them.
c. The Artist aims to keep Clients up to date on their commission status whenever an update is available or any issues have arisen. The Client is free to inquire about updates, however please do not ask for updates several times a week.
The Client must read, understand and agree to all the above terms before entering into an agreement with the Artist. By sending payment, the Client agrees to the above terms. Violation of these terms will result in the Client being blacklisted and refused future commissions.